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What We Wish You Knew Before Buying a Home

Experienced real estate agents are accustomed to working with clients who have a wide range of knowledge, from first-time buyers just learning words like “mortgage” and “escrow” to multiple property investors exchanging homes as tax shelters. Those of us who primarily serve a military market are more likely to work with clients looking for their first or second home and nearly always for a primary home. We have a lot of information to share, usually in a short amount of time, driven by the often tight timeline of a PCS move. And no matter how much time we spend together, without requiring our clients to read real estate textbooks before a purchase, they’ll never soak in all the intricacies of the industry in one transaction.

So, what would we like to make sure you as our client know before purchasing a home?

Know the Boring Part Is Important

Clients tend to glaze over the most important part of home buying: shopping for a mortgage loan. Interest rates and financing terms are not nearly as sexy as chef’s kitchens and man caves, but they are much more important. Finding a lender who offers a program with reasonable pricing that fits your situation and who is willing to create a relationship rather than just spit out a preapproval letter based on fuzzy math is often the difference between closing on the house you want and watching your dream kitchen slip away due to a lending problem. Get the loan plan straight well before you shop. You’ll probably find a VA Loan is the best route, but if you have a large down payment saved, explore other options too. Real estate agents are a great resource for lender referrals because we’ve seen which ones perform well, and we have our “oh-heck-no” list of those who have killed our previous deals.

Understand You (Probably) Can’t Have It All

Unless you’re very financially secure or live in a very low cost of living area, you’ll probably have to prioritize your wish list to bring it in line with your budget. Clients often ask us to search for homes with specific criteria not understanding if one or two of those “must-haves” were tweaked just a bit, a new and attractive pool of homes would become options and may present a better value overall. So, yes, you’d like a garage, but would a carport do? Yes, you’d like a fence, but can you add one later if the house costs a bit less?

Focus on the Permanent

When clients walk into a home they get wrapped up in the overall emotional experience of the space, how it feels to be there. This is why home staging works. The candles and pillows and art on the walls don’t come with the house, but they all make you feel comfortable in the room. When viewing homes, try to focus on the permanent features, not the staging. You won’t be able to change the home’s location. Without spending significantly more money, you won’t be able to change the utility of the floor plan, the home’s architectural style, and the type or condition of the mechanical systems. On the other hand, paint, wallpaper, tile, carpet, and landscaping are quite easy to change and can be done on a flexible schedule as you have the budget.

Plan for Transitional Costs

Speaking of budget… It seems every time people move into a new house, no matter what they pack and take with them, they spend at least another $400 at Target to restock their new home. Then there are the overlapping expenses of paying rent, changing utility companies, hiring moving services, eating out more because every dish in the kitchen is packed, and buying another X, Y, or Z because the one they need right now is in a box somewhere. So, when you’re looking for a home, just be sure to set aside some cash for these inevitable expenses of moving.

Prepare for the Home Inspection

When you do find the right home, you’ll certainly have a home inspection. Remember, it’s the home inspector’s job to find things wrong with the house. Keep it in perspective. Unless you’re moving into a newly built home, there will be some deficiency noted on the home inspection. And that’s okay. From the day they’re built to the day they’re torn down, homes are living beings that decay and get patched up, just like people. As a buyer, you should read the home inspection report and ask yourself if you’re prepared to deal with the house in its current condition. You should ask the home inspector if the condition of the home is consistent with its age, or if the findings are unusual for the neighborhood. And you should ask if you’re likely to find something in better condition if you pass up this home and move on.

Ask Questions and Take Notes

We love to answer your questions, and hopefully, if we’ve done a good job of explaining the process and walking you through the forms, you won’t feel overwhelmed by all the things you don’t know. Keep asking questions and remember to take notes so you can refer back to them when you feel insecure about the next steps. We’re here for you!

Dany Williams

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Joy Nussbaum
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Just left us a 5 star review

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Joy Nussbaum
May 19, 2026

Jessica is amazing! Best Realtor ever! She made sure everything was taken care of. I would definitely recommend her!

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Ben Fletcher
February 14, 2026
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Rebecca Lay
February 5, 2026

Can’t say enough good things about our realtor! Knowledgeable, responsive, and truly had our best interests in mind. We moved here from out of state and she went above and beyond to make sure everything stayed on track and was always available for questions. She is very community focused and cares about her clients. If you’re looking for someone you can trust, she is the one.

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Brittany Grant
December 21, 2025

The PCS girls are absolutely amazing! Jessica and Veronica went above and beyond to help me find a space that has truly become a blessing. Their dedication, patience, and care did not go unnoticed. You truly cannot go wrong with these three ladies. Thank you all so much for everything you do — you each played a major role in the success and growth of Heart of Bluegrass, and I’m forever grateful.

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Katrin Dreisbach
December 9, 2025

Jessica was amazing in finding our dream home! She helped us find it on our time and turns. Supported us through all the Loan application process and paperwork. Gave and still gives us advice when we asked for it. She is an amazing agent on your site. Thank you so much for making this dream a reality for us!

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Tiffany Lok
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October 1, 2025

Jessica is an amazing realtor. Work with her immediately. She was kind, attentive, knowledgeable, and overall an integral part of our smooth transition to Kentucky. Her and her team ensured that all of our questions were answered in detailed. We felt confident in our homebuying experience and above all love our new home. Thank you, Jessica. We are so thankful for you and your hard work. You are the absolute best.

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Alexis Nahil
August 29, 2025

We worked closely with Jessica Parnell during our house buying process and couldn’t be happier with our experience and having Jessica represent us. Jessica made a difference to us. She was incredibly understanding, patient, responsive, and proactive. She communicated with our builder, title company, and lender. She pushed for updates and made sure nothing slipped through the cracks. We were very confident in having Jessica being there for us. Buying virtually is definitely a unique process, but Jessica was there every step of the way for our family. She is a very good listener and always followed-up with us which we very much appreciated. Jessica is very compassionate and made us feel supported even from afar – she truly cares about her clients and will advocate on your behalf. Her personal experience with the military made a huge difference – she just got it in a way other agencies didn’t. Jessica Parnell and Veronica Paulk are the dream team. We couldn’t have asked for more reliable or knowledgeable agents to represent us. Military or not, if you’re buying from afar or local and need realtors who truly goes the extra mile – Jessica and Veronica are your champions!

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Amanda Sullivan
August 28, 2025

We recently bought a home in Elizabethtown, KY and used Jessica as our realtor and she did not disappoint! She was always prompt, answered all of our questions and concerns, and was also very knowledgeable about the area and the homes too. I highly recommend her for your next purchase or sale of your home!

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Stephanie Riesenberg
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June 30, 2025

Jess has been the best agent! she has navigated the market well and helped us handle some bumps on the way to closing. She's negotiated hard for us to make sure our needs as well as our buyers were met. I highly recommend her for buying or selling!

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Jessica is an excellent agent! Even though we've bought and sold a few homes before as a military family, the Elizabethtown market was a bit trickier than we've ever dealt with. Jessica guided us expertly and listened to all our questions and concerns. She worked very hard to sell our home and make sure it worked in our time frame for PCSing. Even though we had to move before we closed, she checked on our home frequently since the weather has been wild. She's also kept us up to date with everything going on until closing. She really understands the market well and is great for local but especially for those PCSing to and from Fort Knox!

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Jenny Haigler
May 25, 2025

Jessica is professional, compassionate and very well connected in the community. The marketing of our home was absolutely stunning with the photos and videos taken. I feel our house was shown in the best way possible. If an issue came up, Jessica immediately had a contact to consult with and resolve the problem. She’s everything you want in a realtor! Thank you.

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Ingrid Yonkin
May 24, 2025

For active-duty Army families like ours, especially with my husband's impending retirement, the thought of another PCS and the transition to a new home can be overwhelming. The search for a realtor who is not only reliable but also genuinely understands your needs and earns your trust is paramount. We found that and more in Jessica Parnell. From the moment we first connected, Jessica's professionalism and exceptional communication stood out. She immediately grasped what we were looking for and provided us with a comprehensive range of options, making the initial search phase incredibly efficient. It's truly remarkable to think that in less than 1.5 months, we were able to close on our beautiful new home in Kentucky and begin this exciting chapter! One of Jessica's greatest strengths was her ability to seamlessly navigate the complexities of our long-distance home purchase. Being located in Virginia added layers of challenges, but Jessica expertly managed every detail, coordinating tirelessly across state lines and ensuring a smooth process despite the geographical hurdles. Her dedication, proactive approach, and unwavering support made what could have been a very stressful experience surprisingly straightforward. We are so incredibly thankful for the referral that led us to Jessica and cannot recommend her and her company highly enough to anyone considering a move to or sale within this area. She is truly instrumental in making dreams of finding the perfect home a reality.

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Tara Jennings
May 17, 2025

Jessica was fabulous! Her marketing of the house was great - we listed on Valentine’s Day and she made a great match-making video that got SO many shares on social media. She was always friendly, super responsive and consistently went above and beyond! We were out of state through most of the process, I was imagining that would cause a lot of stress but Jessica’s help and guidance made it stress-free! Really, really enjoyed working with her - choosing her and her Team was the best decision we made!!

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Amanda Alford
April 22, 2025

I have had the pleasure with working with Jessica on a new home build for one of her clients in one of my communities, and she has been amazing! She is a great advocate for her buyers and asks all the right questions! I have loved working with her this far and cannot wait to continue to do so, and do some more deals together! Keep up the greatness Jessica!

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Phil Stroessner
April 7, 2025

As a lender who specializes in the VA loan, the Realtor is the most important teammate when helping a veteran purchase a home. Jessica was quick to respond and tackled any task that was sent her way so a very deserving service-member could get into his new home quickly!

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Jessica is amazing to work with. I appreciate her dedication and professionalism. I would absolutely recommend her and look forward to working with her again in the near future!!

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Jho Mason
October 28, 2024

As first-time homebuyers, we were both excited and overwhelmed by the home-buying process. Thankfully, we had the incredible opportunity to work with Jessica, who made our experience not only manageable but truly enjoyable. She was patient and attentive, answering all of our questions and addressing our concerns with expertise and kindness. Her knowledge of the local market was impressive, and she provided us with valuable insights that helped us make informed decisions. Jessica truly went above and beyond, and we couldn't have asked for a better realtor to guide us through this journey. We are now proud homeowners, and we owe a huge thank you to Jessica for making our dream a reality. If you're looking for a dedicated, knowledgeable, and supportive realtor, look no further than Jessica. We wholeheartedly recommend her to anyone seeking to buy or sell a home!

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Kellsie Templeton
October 3, 2024

I would 100% recommend Jessica to anyone looking to buy or sell in or around Fort Knox, Kentucky. Her and her team were able to find us our dream home in just a few short days. I consider us pretty tough clients when it comes to purchasing a home, but Jessica was patient and communicative through the entire process. You won’t regret hiring her!

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Joshua Bradley
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August 31, 2024

I’m a MLO and I wish I could work with Jessica with all of my clients! Professional, high level communication, and made sure my clients (who were purchasing from out of state) were taken the best care of. Thank you for everything Jessica!

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Meredith Reyna
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August 28, 2024

If I could give Jessica a bonus star, I would. She went above and beyond to help my family and I find the perfect house and neighborhood for our growing family. During the process, she answered the hard questions honestly and leveraged her network to assist our seamless move in. Jessica and her team come highly recommended.

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Cordeo Reyna
August 27, 2024

If I could give Jessica a bonus star, I would. She went above and beyond to help my family and I find the perfect house and neighborhood for our growing family. During the process, she answered the hard questions honestly and leveraged her network to assist our seamless move in. Jessica and her team come highly recommended.

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Jessica Love
August 23, 2024

Jessica is the best! We worked together for months through my custom build process. She was patient and kind in answering all of my [million] questions. She sent me photo/video updates every week and made sure I was informed even though I was 600 miles away! She went above and beyond for my family, even getting us closed early! I am so thankful to have had such a wonderful agent who has now become a friend!

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Wesley Albritton
August 16, 2024

If you are looking into buying a home in the Fort Knox area and are in search for a wonderful real estate agent, I would highly recommend Jessica. We were moving from Hawaii and needed to purchase a home rather quickly. Jessica stepped in and assisted us in finding and purchasing a home that fit our budget and family size. We are so grateful that she presented with a wealth of real estate knowledge as well as knowledge about the area. She visited homes and sent us videos that we could review and allowed our friends to tag along so that we could have eyes on the properties as well. Jessica, thank you for your kindness, diligence, and patience,

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Kait W
June 24, 2024

Absolutely professional and amazing service. Jess went above and beyond and truly understood our needs while house hunting in the area. I would recommend Jessica to anyone looking to sell or buy in the area. She has a huge network to tap into and was a huge asset to our family as we house hunted out of state!

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Lewis Nicoletto
May 10, 2024

Jessica made the home buying process smooth and easy for us. She was extremely attentive and communicated with us constantly from start to finish. We never felt pressured, only supported. We couldn’t have asked for a better Agent. If you or someone you know are looking for an Agent, look no further. You will be in good hands.

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Rebecca Burgos
May 9, 2024

Jessica is simply the best! In just two weeks, she helped us find our dream home. Whenever we wanted to view a house, she and her team were there for us, putting in the effort every step of the way. Jessica was honest with us, never pushing us to make a decision. It felt like we had our own team of Charlie’s Angels! Plus, they even provided a free moving truck, which was a huge financial help. I highly recommend Jessica to anyone searching for a home. And to top it off, she gave us the most thoughtful housewarming gifts! Love her and the group!!!!

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Carla Loomis-Albea
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March 26, 2024

Jessica has been absolutely amazing to work with!! She is super sweet & helpful! She even vacuumed for me while I was finishing up making things perfect for pictures and kep me from panicking!!

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Katie Dennison
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March 5, 2024

Jessica was fabulous to work with. I appreciate her dedication and professionalism. I would absolutely recommend her and look forward to working with her in the future.